Amazing customer service. Would order from them again!
D
Dori
This door knocker is absolutely gorgeous and the sellers were extremely quick to ship. This was better than I expected and have already installed it and gotten so many compliments!
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Frequently Asked Questions
Have a Question? We’ve Got the Answer!
How long does shipping take?
We offer free shipping for all products across our store.
For customers in the USA, EU, UK, and Canada:
Free Express Shipping (2-5 business days) for items over 0.5 kg volumetric weight.
Free standard shipping (6-12 business days) for items under 0.5 kg volumetric weight, with an optional paid express shipping option (2-5 business days).
For customers in other countries:
Free Standard Shipping (6-12 business days) is available for all orders.
For paid express shipping options, please contact us.
What is your return policy?
We have a 14-day return policy, allowing you to return any item within 14 days of the delivery date. If you are not satisfied with your purchase, please contact our customer support team to initiate a return. Please note that certain conditions and exclusions may apply. You can find more information on our Returns & Refunds page.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any issues with tracking your order, please reach out to our customer support team.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal, Apple Pay, Google Pay for secure and convenient payment.
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